Our Team

We stay connected through our shared mission and values!

MANIK SURI

MANIK SURI

Co-Founder & CEO

• Lawyer and entrepreneur
• Co-founded GovLab
  (technology center at   NYU)
• White House policy   advisor
• Private equity investor   (D.E. Shaw)
• Harvard College, Harvard   Law
LinkedIn
RANJEET SIDHU

RANJEET SIDHU

Co-Founder & CTO

• Software executive and   product manager
• 7+ years in healthcare
• IT and operations
• Led 200+ person   operations, engineering,   and support teams in   three countries
• UCLA
LinkedIn
AARON COHEN

AARON COHEN

Co-Founder & Board Member

• Serial technology   entrepreneur
• Co-founded or led five   startups (Soundwall,
  MenuPages, AnyClip,
  Bolt Media)
• Generated $100MM+
  for shareholders
• Columbia Business   School
LinkedIn

Join Our Growing Team. We're Hiring!

We’re a team of entrepreneurs and engineers passionate about making the world better and safer for everyone. We’re working with hundreds of leading organizations to manage legal compliance, quality assurance, and brand standards.

Our customers include government agencies, major corporations, small businesses, and nonprofits. Founded by entrepreneurs from Harvard, UCLA, and Columbia, we bring decades of experience in legal compliance, software engineering, and operations management. We're based in San Francisco, CA.

OVERVIEW

We're looking for a experienced Software Engineer to set the overall technical direction for CoInspect as we scale to support millions of users. Join us in building software that improves safety, quality, and accountability across the planet.

RESPONSIBILITIES

  • Lead the JavaScript engineering team while collaborating closely with our Mobile development team (iOS and Android).
  • Develop and maintain our core application and public APIs for utilization by millions of daily users.
  • Develop integrations between CoInspect and 3rd party hardware and software vendors.
  • Mentor our 10+ developer team.

EXPERIENCE

  • 4+ years of experience building and maintaining full-stack applications.
  • Expert knowledge of node.js, angular.js, and PostgreSQL
  • Extensive experience with New Relic or similar monitoring tools
  • Familiarity with AWS and container-based infrastructures (Kubernetes, Docker)
  • Experience building publicly-consumable APIs and platforms is a plus
  • Excellent communication and interpersonal skills

WHAT WE OFFER

  • A small, close-knit team; you'll sit next to the CEO in our SoMa office
  • Remote work flexibility
  • Help define the technical direction of the product and the company
  • The standard health/dental/vision/401k stuff we all expect
  • Fix problems in our global food system before they happen

WHO WE ARE

At CoInspect, our mission is to ensure food safety and quality from farm to fork. We’re a technology startup that builds software tools to create a safe and healthy food supply -- empowering consumers to make thoughtful decisions about what they eat. We are trusted by dozens of leading restaurant chains, manufacturers, non-profits, and government agencies.

We’re a mission-driven team of entrepreneurs and engineers passionate about making the world better and safer. Led by founders from Harvard and Columbia, we’re based in San Francisco and supported by experienced venture capitalists including Social Capital and D.E. Shaw, as well as the founders of Amazon (Jeff Bezos) and OpenTable (Chuck Templeton).

RESPONSIBILITIES

Working closely with our San Francisco-based sales team, your core responsibilities are to:

  • Maintain a deep understanding of our software product at all times
  • Serve as the single point of contact for our customers post implementation including expansion and issue escalation
  • Maintain accurate and up to date contact lists within our CRM
  • Build trusting and lasting relationships with client stakeholders
  • Perform ongoing health impact checks with subscribed customers
  • Assist in development of implementation planning and deployment timeline for new customers where needed
  • Work in collaboration with internal team members to support Customer launches
  • Convert customers’ workflow and data into our software platform as needed for client maintenance
  • Configure our software to ensure it meets the customer’s workflow needs
  • Effectively train and onboard new customer team members onto our software
  • Ensure application usage in the early stages -- building high customer satisfaction
  • Track accounts post-sale to identify churn risk and take proactive steps to improve
  • Work closely with Engineering on identifying bugs and tracking enhancement requests
  • Function as the voice of the customer and provide internal feedback on how CoInspect can better serve our customer base
  • Manage the existing customer renewal process
  • Own upsell and renewal strategies for existing CoInspect clients
  • Host webinars, trainings, and ongoing support tutorials
  • Serve as a product expert and keep our customers informed of feature changes & updates, as well as potential errors or outages
  • Perform Customer Support duties as needed, including rotational weekend coverage

QUALIFICATIONS

  • Excellent analytical and proficient data manipulation skills (Excel, Google)
  • Strong project management skills
  • Outstanding communication skills (written and verbal)
  • Self-motivated, over-achiever who does whatever it takes to get the job done
  • Enjoys working closely with customers to ensure complete satisfaction
  • 4-year degree required

PREFERRED QUALIFICATIONS

  • Preferably 1+ years prior experience in software sales, account management, and/or implementation
  • Familiarity with HubSpot, Zendesk, Slack, and other SaaS tools
  • Experience in working with technology-related products
  • Customer setup and support operations

OVERVIEW

We are looking for an exceptional Sales Representative to communicate the value proposition of our CoInspect application to enterprise customers in the food retail, service, and manufacturing industries. You will develop opportunities by prospecting, qualifying and closing new business, working closely with our senior leadership (CEO, CTO). Significant upside potential based on performance.

Please note that the preferred candidate would be able to work from our headquarters in San Francisco, CA.

RESPONSIBILITIES

  • The focus is on selling to the restaurant, supermarket, and food manufacturing markets. You will prospect, qualify and help close multi-million dollar deals with national-level accounts.
  • Understand potential customers’ business needs and effectively communicate how the CoInspect application will meet those needs.
  • Take responsibility for all aspects of the sales cycle, with emphasis on working closely with our leadership team to close enterprise-level deals
  • Navigate organizations to identify key decision makers related to each opportunity
  • Consistent exceed monthly goals with respect to pipeline metrics

EXPERIENCE

  • 2-4 years B2B inside sales experience with a system level solution, preferably in the food, retail, or hospitality industries
  • Previous experience with extensive phone interactions with potential customers, ability to engage senior executives and effectively communicate our value proposition
  • Previous experience working with a CRM (Salesforce, Zoho) for all aspects of sales pipeline management, forecasting and account activity tracking.
  • Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs.
  • Have a competitive edge and thrive in a fast-paced, dynamic startup environment
  • Experience working with channels and partners a plus
  • Position is based in San Francisco, CA.

OVERVIEW

We are looking for an entrepreneurial, hands-on Marketing Associate who can do everything from develop and email marketing campaign to write and test the copy and content for it. Focusing on our customer base across the food, hospitality and retail industries, your responsibilities will range from building email campaigns to bring new companies on board, to developing materials to support our sales team, to developing and executing innovative promotions, all with a plan for measuring, evaluating and then building on success.

Please note that the preferred candidate would be able to work from our headquarters in San Francisco, CA.

RESPONSIBILITIES

  • Manage the execution of automated and direct marketing programs
  • Utilize online systems like salesforce.com, Marketo, Podio and other tools in the execution of these programs
  • Coordinate and onsite customer events
  • Collaborate with marketing and sales team members to ensure quality and on time delivery of these programs
  • Report on program results and identify opportunities to improve program execution going forward

EXPERIENCE

  • A minimum of 4 years work experience in marketing, particularly online direct marketing (ideally 2+ years in tech marketing)
  • Proficiency in Salesforce.com and one or more marketing automation platforms
  • Effectively and efficiently works with a vast array of information and adjusts to rapidly changing information
  • Excellent written and verbal communication skills to communicate marketing messages and technical concepts through various mediums - if you can draft email copy or whitepapers we'd like to see them
  • Excellent project management skills, with a demonstrated ability to consistently prioritize and manage multiple tasks from concept through implementation, and deliver quality outcomes on time and on budget
  • Strong results and work ethic, a proven star performer over the course of your career
  • Hands-on: must be willing to be an individual contributor - we look for people who love to do!
  • Can work independently with minimal supervision
  • BA in marketing or other related field
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